FAQ : Dry Clean

Q : Which items should be dry cleaned and which should be laundered?

A : Don’t worry if you’re unsure how your clothes should be treated — we’ll check the label for you and take care of everything.

Please note that we cannot check care labels of items in Wash, Tumble Dry & Fold orders, so please separate dry clean, hand wash and laundered items if needed.

Q : Are there any fabrics you don’t clean?

A : We don’t currently clean some kind of fabric. We will notify you as soon as possible.

Q : Can you remove all stains?

A : Our teams use the very highest quality equipment and industry-leading stain removal products available – but some stains can stump even us.Unfortunately we cannot guarantee to remove all stains.

Q : Does this include ironing?

A : Yes, all clothes are ironed to remove creases and ensure a crisp finish.

Q : After finish, can I have a plastic bag to wrap my clothes?

A : All dry cleaning clothes are hung and wrapped in plastic bag to protect against possible damage.